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Official sources only · checked

Did I already pay
a middleman?

Lookalike sites often charge more than the government. Check your authorisation directly with the government that issues it, using the official links below.

How to find out

  1. 01

    Compare the amount

    Look at your card statement or receipt. If you paid much more than the official fee below, even after any levy, payment fee or card currency conversion, you probably paid a third-party site.

  2. 02

    Ask the government, not the site

    Use the official status check below. Only the government's own system can confirm an authorisation exists.

  3. 03

    Then decide what to do

    Not on file and travelling soon? Apply on the official site yourself. Then ask for a refund and report the site.

Paid for an ESTA? Read this before you dispute the charge

“CBP cannot refund the money paid to a third-party website, nor can a U.S. Consulate or Embassy. However, if you think you have been victimized, you can contact your bank or credit card company and dispute the charges on your statement. Please be aware that if the [government ESTA] charge submitted to the U.S. government is refunded, the ESTA approval will automatically be denied, and future applications may also be denied.”

Official sources: U.S. Embassy & Consulate in Denmark: ESTA fraud · U.S. Embassy in Finland: ESTA fraud

The embassy page still quotes an older fee amount, so we replaced the number with [government ESTA]. The official fee today is US$40.62.

Official status checks

Look yourself up, scheme by scheme

Each link opens the government's own page. The quotes are what each government says about third-party sites or about paying.

🇺🇸 United States

ESTA

US$40.62

Official fee: US$40.62 per application (from 16 Oct 2026; it was US$40.27 earlier in 2026). If the application is denied, you pay US$10.62.

Check individual status on esta.cbp.dhs.gov

On the ESTA site choose Check ESTA Status, then Check Individual Status. You need your passport number, date of birth and ESTA application number. (esta.cbp.dhs.gov)

“If you have used one of these third party sites, we strongly suggest you use your application number to confirm with the official U.S. government site to ensure that your ESTA is in our system… CBP cannot refund the money you paid to a third party website.”
Official source: CBP: ESTA FAQ, “I've been charged more than US $40.62 for ESTA, why?”

🇪🇺 European Union / Schengen

ETIAS

not running

Nothing to check. ETIAS isn't running, so no real application exists yet. Any payment made for it was not an official fee.

“ETIAS is currently not in operation and no applications for travel authorisations are collected at this point.”
Official source: European Union: ETIAS (travel-europe.europa.eu)

🇬🇧 United Kingdom

UK ETA

£20

Official fee: £20, non-refundable. Usually valid for 2 years.

Check your ETA on GOV.UK

You need the passport you used when you applied. It won't work if you applied recently and haven't had a decision yet: GOV.UK says to contact UKVI if there's no decision after 3 working days. (gov.uk)

“Other websites may charge more to apply. Avoid websites that imitate government services.”
Official source: GOV.UK: Get an electronic travel authorisation (ETA)

🇨🇦 Canada

Canada eTA

CA$7

Official fee: CAN$7. The Government of Canada says applying on its official website only costs CAN$7.

Check your eTA status (IRCC)

Linked from the Government of Canada eTA page as “Check your eTA status”: updates on pending applications and the status of your current eTA. (eta.onlineservices-servicesenligne.apps.cic.gc.ca)

“This is the Government of Canada’s official web page to apply for an electronic travel authorization (eTA) to travel to, or transit through, Canada. It only costs CAN$7.”
Official source: Government of Canada: Electronic travel authorization

🇰🇷 South Korea

K-ETA

₩10,000

Official fee: ₩10,000 per person (about US$7–8), non-refundable. The official site says an online payment processing fee (generally about 3%) may be added by the payment provider.

Check your K-ETA result on k-eta.go.kr

Use the application-result search on the official K-ETA site (or the official K-ETA app). If you applied before 14 March 2025, the site says to use Check Individual Applicant. (k-eta.go.kr)

“K-ETA application is available only at ‘www.k-eta.go.kr’ or the mobile app (K-ETA)… Please be careful of similar agencies/phishing sites that charge high fees.”
Official source: K-ETA official website notice

🇳🇿 New Zealand

NZeTA

NZ$17+

Official fee: NZ$17 in the official NZeTA app, or NZ$23 on the Immigration New Zealand website. Most NZeTA requests also include the NZ$100 International Visitor Conservation and Tourism Levy (IVL), making NZ$117 (app) or NZ$123 (web).

Check your NZeTA status

The official form works with or without your NZeTA reference number. (nzeta.immigration.govt.nz)

“You should use the official NZeTA website or mobile app to request your NZeTA.”
Official source: Immigration New Zealand: NZeTA

🇦🇺 Australia

Australia ETA

A$20

Official fee: A$20 service charge in the Australian ETA app. The department says there is no other charge payable.

Check with VEVO (Home Affairs)

The ETA is visa subclass 601. Visa Entitlement Verification Online (VEVO) lets visa holders check the details and conditions of their current visa. (immi.homeaffairs.gov.au)

“There is a service charge of AUD20 to use the Australian ETA app. There is no other charge payable for an ETA.”
Official source: Department of Home Affairs: Electronic Travel Authority (subclass 601)

🇱🇰 Sri Lanka

Sri Lanka ETA

free–US$50 by nationality

Official fee: Free for a 30-day tourist ETA for nationals of 40 countries from 25 May 2026 (among them the UK, the USA, Canada, Australia, Germany, France, Italy, Spain, India and China; full list on eta.gov.lk). For other nationalities a tourist ETA is US$50, or US$20 for South Asian countries (US$60 and US$25 on arrival). A business ETA is US$55, or US$30 for South Asian countries. Children under 12 get a free tourist ETA for up to 30 days.

Check Status on eta.gov.lk

Open eta.gov.lk and choose Check Status in the top menu (the site has no direct link to that page). (eta.gov.lk)

“The Department maintains a NO REFUND policy.”
This is about the government's own ETA fee, not about money paid to a third-party site.Official source: Sri Lanka ETA: How to submit an ETA application

Paid more than you should have?

Our checklist covers the refund request (with a template you can edit), chargebacks and PayPal disputes, and where to report the site in your country.

General information, not legal advice. OfficialOrNot is independent and not a government website.